LalaChat allows you to integrate the conversation history across multiple WhatsApp accounts, enabling your customer service team to respond more quickly and in real-time from the LalaChat interface.
Beyond consolidating all conversations, LalaChat's built-in tagging and grouping capabilities allow customer service team to handle inquiries more efficiently.
By leveraging LalaChat, your customer service team can achieve higher productivity at a lower cost, freeing up additional resources to further invest in business development.
You can integrate multiple WhatsApp accounts on LalaChat, enabling collaborative management of messages and effectively enhancing teamwork to expand the capability of your customer servicing team.
24/7 chatbots can provide instant responses to customers; automated keywords replies helps addressing repetitive inquiries efficiently.
You can disseminate promotional messages to targeted customer groups in a single action on LalaChat, with the flexibility to schedule message delivery based on your campaign timelines.
Seamlessly integrated with your e-commerce platform, LalaChat can automatically send WhatsApp notifications to customers upon order completion, reducing the likelihood of missed order confirmation.
Leverage LalaChat to distribute time-limited promotional coupons on WhatsApp, effectively boosting conversion rates while enabling better management of redemption metrics.