Leverage Existing Data to Create More Opportunities
Utilize the tools and data analysis provided by LalaChat to identify areas for improvement in your service, enabling you to grow and improve continuously.
Manage with Ease with No Complex Knowledge Required
Utilize LalaChat's tagging and filtering functions to categorize your diverse customer base. This allows your customer service team to quickly understand the background, status, and progress of each customer before initiating or following up on conversations, enabling them to provide personalized and high-quality service.
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Boost Efficiency through Automated Messages
In addition to manual responses, you can leverage LalaChat's technology to set up a series of automated messages, allowing customers to automatically receive system-generated communications - a dual benefit of increased efficiency and reduced manpower
Sign Up NowIntegrated Data for Comprehensive Analysis
LalaChat consolidates real-time user data from various platforms, saving you the time and effort of data compilation while improving the accuracy of your analysis, empowering you to uncover new avenues for growth.
Sign Up NowBroadcast Personalized Messages
LalaChat's broadcasting capabilities can help you move beyond generic mass messages. Deliver customized communications tailored to each individual customer, making every interaction and every customer truly unique.
Sign Up NowOver 2,000+ Clients Establish Automated Customer Relationship Management with LalaChat
Implementing automated workflows has greatly improved our efficiency. It allows us to answer the most common student questions based on keywords automatically. Students can automatically receive relevant information based on their course progress, as long as we design the message flow properly, saving us a lot of human resources. With the aid of AI customer service representatives, we can answer students' questions at any time and anywhere with efficiency.
Founder, Lysanda Lam
10K+ / month
Promotion Messages Sent
1.5K+ / month
Case
Handled
+160%
Efficiency Increased
We have almost 300 customer inquiries in a day. LalaChat's unique WhatsApp API allows our team to engage with customers through WhatsaApp at anytime, in anywhere, as well as to follow up on customer status and assign conversation to respective colleagues. Thus we can arrange the next treatment booking for the customers in a timely manner. LalaChat system has become an indispensable part for us to provide high-quality customer services.
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95%
Customer Satisfaction
10K+/month
Case
Handled
+140%
Efficiency Increased
Customer services is key to our success, in F45 we walk side by side with our clients on their way to a healthier lifestyle. LalaChat is a multi-channel messaging platform that allows me to schedule automatic messages across WhatsApp, Email and SMS, that way I can make sure that my clients are always engaged.
Founder, Anthony Clark
+130%
Efficiency Increased
500+/month
Case
Handled
+30%
Member Increased
In each year, United Christian College Alumni Association organizes multiple networking events to strengthen the connection between students and alumni. We can send event information to our alumni precisely through LalaChat's group messaging . The system also provide linkage to online registration forms and can send confirmation messages automatically. LalaChat has saved us time and manpower in contacting our alumni, making event coordination much easier and handy.
Principle, Lau
+120%
Efficiency
Increased
500+/month
Notifications
Sent
