24/7 Chatbots

Leveraging Technology for Instant Responses

It’s time for you to set up a chatbot as your 24/7 customer service with keywords replies and automated conversational options.

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Predefined Keyword Responses

Automatically Triggering Relevant Answers

LalaChat's chatbots can identify keywords and provide solutions to common customer queries, eliminating the need for repetitive manual responses. This allows you to focus your efforts on business development.

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Enhancing Customer Engagement

Precise Answers through Conversational Options

Tired of answering repeatedly? With LalaChat's technology, you can set up various conversational options within WhatsApp, enabling customers to find the answers they need across different channels. This provides accurate and timely information, leaving a positive impression on your customers.

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Bots Always Online

24/7 Automated Responses

Looking to improve your service coverage even during the out-of-office time? LalaChat's bots are always available all day and all time, allowing customers to initiate conversations and resolve their queries anytime, anywhere, so you can rest assured that your business remains in growth mode.

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Over 2,000+ Clients Establish Automated Customer Relationship Management with LalaChat

Implementing automated workflows has greatly improved our efficiency. It allows us to answer the most common student questions based on keywords automatically. Students can automatically receive relevant information based on their course progress, as long as we design the message flow properly, saving us a lot of human resources. With the aid of AI customer service representatives, we can answer students' questions at any time and anywhere with efficiency.

Wall Street English
Founder, Lysanda Lam

10K+ / month

Promotion Messages Sent

1.5K+ / month

Case
Handled

+160%

Efficiency Increased 

We have almost 300 customer inquiries in a day. LalaChat's unique WhatsApp API allows our team to engage with customers through WhatsaApp at anytime, in anywhere, as well as to follow up on customer status and assign conversation to respective colleagues. Thus we can arrange the next treatment booking for the customers in a timely manner. LalaChat system has become an indispensable part for us to provide high-quality customer services.

Year’s Chinese Medical and Spa

95%

Customer Satisfaction

10K+/month

Case
Handled

+140%

Efficiency Increased 

Customer services is key to our success, in F45 we walk side by side with our clients on their way to a healthier lifestyle. LalaChat is a multi-channel messaging platform that allows me to schedule automatic messages across WhatsApp, Email and SMS, that way I can make sure that my clients are always engaged.

F45 Fitness
Founder, Anthony Clark

+130%

Efficiency Increased

500+/month

Case
Handled

+30%

Member Increased

In each year, United Christian College Alumni Association organizes multiple networking events to strengthen the connection between students and alumni. We can send event information to our alumni precisely through LalaChat's group messaging . The system also provide linkage to online registration forms and can send confirmation messages automatically. LalaChat has saved us time and manpower in contacting our alumni, making event coordination much easier and handy.

United Christian College
Principle, Lau

+120%

Efficiency
Increased

500+/month

Notifications
Sent