An Essential Tool For E-Commerce 

Implementing automated workflows has greatly improved our efficiency. It allows us to answer the most common student questions based on keywords automatically. Students can automatically receive relevant information based on their course progress, as long as we design the message flow properly, saving us a lot of human resources. With the aid of AI customer service representatives, we can answer students' questions at any time and anywhere with efficiency.

We have almost 300 customer inquiries in a day. LalaChat's unique WhatsApp API allows our team to engage with customers through WhatsaApp at anytime, in anywhere, as well as to follow up on customer status and assign conversation to respective colleagues. Thus we can arrange the next treatment booking for the customers in a timely manner. LalaChat system has become an indispensable part for us to provide high-quality customer services.

Customer services is key to our success, in F45 we walk side by side with our clients on their way to a healthier lifestyle. LalaChat is a multi-channel messaging platform that allows me to schedule automatic messages across WhatsApp, Email and SMS, that way I can make sure that my clients are always engaged.

In each year, United Christian College Alumni Association organizes multiple networking events to strengthen the connection between students and alumni. We can send event information to our alumni precisely through LalaChat's group messaging . The system also provide linkage to online registration forms and can send confirmation messages automatically. LalaChat has saved us time and manpower in contacting our alumni, making event coordination much easier and handy.