Seamless Collaboration within the Team
LalaChat integrates multiple numbers and communication channels into one. You can enhance the quality and efficiency of customer support workflow by using the same platform across teams.
Team-Shared Inboxes
Having problem to access 1 WhatsApp among teammates? On the LalaChat platform, we can seamlessly link and share the WhatsApp and other platform inboxes across multiple users. Boosting team productivity by handling messages within a single, transparent and convenient interface.
Sign Up NowIntegrated Omnichannel
Tired of switching between multiple platforms? Using LalaChat's integrated solution provides a single interface to access all your platforms, giving you a clear overview of all conversations and making customer management more convenient.
Sign Up NowTranscending Platform Boundaries
Struggling to manage customer data scattered across different platforms? Through LalaChat's technology, you can integrate customer information from various sources to LalaChat. This not only frees you from the hassle of juggling multiple platforms, but also empowers you to enhance the accuracy of your data, providing an additional boost to your business.
Sign Up NowOver 2,000+ Clients Establish Automated Customer Relationship Management with LalaChat
Implementing automated workflows has greatly improved our efficiency. It allows us to answer the most common student questions based on keywords automatically. Students can automatically receive relevant information based on their course progress, as long as we design the message flow properly, saving us a lot of human resources. With the aid of AI customer service representatives, we can answer students' questions at any time and anywhere with efficiency.
Founder, Lysanda Lam
10K+ / month
Promotion Messages Sent
1.5K+ / month
Case
Handled
+160%
Efficiency Increased
We have almost 300 customer inquiries in a day. LalaChat's unique WhatsApp API allows our team to engage with customers through WhatsaApp at anytime, in anywhere, as well as to follow up on customer status and assign conversation to respective colleagues. Thus we can arrange the next treatment booking for the customers in a timely manner. LalaChat system has become an indispensable part for us to provide high-quality customer services.
.png){kind=icon}
95%
Customer Satisfaction
10K+/month
Case
Handled
+140%
Efficiency Increased
Customer services is key to our success, in F45 we walk side by side with our clients on their way to a healthier lifestyle. LalaChat is a multi-channel messaging platform that allows me to schedule automatic messages across WhatsApp, Email and SMS, that way I can make sure that my clients are always engaged.
Founder, Anthony Clark
+130%
Efficiency Increased
500+/month
Case
Handled
+30%
Member Increased
In each year, United Christian College Alumni Association organizes multiple networking events to strengthen the connection between students and alumni. We can send event information to our alumni precisely through LalaChat's group messaging . The system also provide linkage to online registration forms and can send confirmation messages automatically. LalaChat has saved us time and manpower in contacting our alumni, making event coordination much easier and handy.
Principle, Lau
+120%
Efficiency
Increased
500+/month
Notifications
Sent
